GEPCO New Connection 2026: Full Guide, Costs & Application Steps

GEPCO (Gujranwala Electric Power Company) is one of the main electricity providers in Punjab, Pakistan. It supplies power to Gujranwala, Sialkot, Gujrat, Hafizabad, Narowal, and Mandi Bahauddin.

If you are building a new home or starting a business, you will need a new electricity connection from GEPCO. This guide explains, in simple words, how to apply, what it costs in 2026, how to track your application, and what to do if something goes wrong. We cover both the online and offline (manual) methods, so you can pick whichever works best for you.

How to Apply for a GEPCO New Connection

Applying online is the fastest and easiest way. All power companies in Pakistan, including GEPCO, use one shared system called the ENC portal (Electricity New Connection portal). Here is how it works, step by step:

1. Go to the ENC Portal.
2. Click on “Apply for New Connection.”
3. Fill in your details, your name, CNIC number, address, and connection type (single-phase or three-phase).
4. Upload your site plan or layout plan (in JPEG format).
5. Submit the form and save your tracking ID.

Keep this tracking ID safe. You will need it later to check your application status.

How Much a New Connection Actually Costs

GEPCO has been shifting to AMR meters (Automated Meter Reading) for new connections, and this is what most applicants are billed for today rather than the older meter types. AMR meters send readings automatically, which helps reduce human error in billing.

Here is a simple breakdown of the current approximate costs:

Item	Approx. Cost
Single Phase AMR Meter	Rs. 17,500
Single Phase Security Deposit	Rs. 2,440
Three Phase AMR Meter	Rs. 48,256
Three Phase Security Deposit	Varies by sanctioned load

These figures cover the meter cost and standard connection charges. Your total can still shift a bit depending on your exact load and category, so treat these numbers as a reliable starting estimate rather than a final bill.

One detail a lot of applicants miss: if the distance between the nearest GEPCO pole and your meter board is more than 100 meters, a separate pole and demand notice kicks in. This covers the LT (Low Tension) wire, the extra pole itself, and any other equipment needed to physically extend the line to your property.

It is billed on top of the standard meter and security cost, and the final amount depends entirely on how far that extension needs to go. Because of this, it is always worth asking your local GEPCO office for a site-specific estimate before you set your final budget.

You can also use the GEPCO Bill Calculator to estimate what your future monthly bill might look like once your new connection is active.

New Connection Rates 2026 (Updated)

Demand notice fees have gone up recently. Earlier, a domestic demand notice cost around Rs. 8,400. Now it has increased to Rs. 22,500. A commercial demand notice now costs around Rs. 25,500. These new rates apply because connections are now built around AMR meters, which cost more than the older meter types.

This change also affects people who already applied. If you paid the older Rs. 8,400 demand notice fee in November, your demand notice will likely be revised, and you may be asked to pay the difference based on the new pricing. It is a good idea to check your application status regularly so you are not caught off guard by this update.

Form Download

If you prefer not to apply online, you can download the application form or collect it directly from your nearest GEPCO office. Check the “New Connection” section on the official GEPCO website, or simply ask the office staff for a copy.

Documents Required for a New Connection

Before you apply, make sure you have these documents ready:

• Application form — either filled online or collected from the office
• CNIC — a copy of your national identity card
• Property proof — an ownership document or a tenancy agreement
• Site map / layout plan — showing exactly where the connection will be installed
• Witness ID card — a copy of an ID card belonging to a witness who is not your relative
• Payment receipt — if an application fee has already been charged

Having all these documents ready in advance will help your application move without unnecessary delays.

Applying Offline (Manual Method)

If you would rather apply in person, follow these steps:

1. Visit your nearest GEPCO office.
2. Collect the application form and fill it in completely.
3. Attach all the documents listed above.
4. Submit the form and collect your reference number, if one is issued.

The office staff will then process your application and guide you through the next steps.

A quick tip: Outside most GEPCO offices, you will find agents (sometimes called “istam farosh”) who can help prepare your file for a small fee, usually between Rs. 1000 and Rs. 1200. They typically:

• Fill out the new connection form for you
• Get your documents verified by an Oath Commissioner
• Submit your online application on your behalf

This shortcut can save you time and effort, though it is simply a paid convenience — not an official requirement.

What Is a Demand Notice?

A demand notice is a document you receive once your application has been approved. It lists the total amount you need to pay before your connection can be installed. This usually includes:

• Connection fee
• Meter cost
• Security deposit (which may be refundable)
• Any additional charges, such as taxes

Think of the demand notice as your final invoice before the meter goes up.

How to Submit Your Fee

Once you receive your demand notice, here is what to do:

1. Make 5 copies of form and copy of CNIC before go to the bank
2. Visit the bank branches listed on your demand notice.
3. Make the payment and collect your receipt.
4. The Bank automatically submit the receipt at your local GEPCO office so your connection process can move forward.

How to Track Your Application & Demand Notice

You can check your application or demand notice status anytime through the ENC portal:

1. Go to the ENC website.
2. Select the “Track” option.
3. Enter your tracking ID (or CNIC number) and choose GEPCO as your distribution company.
4. View your current status.

If you applied online, your tracking ID is generated automatically after you submit the form. If you applied offline, ask the office staff for a reference number, and if they don’t provide one, you can still ask them directly to confirm your status.

The ENC portal is considered the most reliable way to track your connection, since it is available 24/7 and updated directly from GEPCO’s system.

Common Problems & Their Solutions

Demand Notice Not Received

Solution: First, check your status on the ENC portal. If it shows “approved” but you still haven’t received your notice, call the GEPCO helpline (118) or visit your local office directly.

Tracking ID Not Working

Solution: Double-check that you entered the correct ID. If the problem continues, contact GEPCO customer service for help.

Delay in Installation

Solution: Visit your GEPCO office to follow up in person. Confirm that all your documents and payments were submitted correctly and on time.

GEPCO Helpline & Support

Customer Service Numbers

GEPCO’s main helpline is 118, available 24/7. If it’s busy, try these alternate numbers:

• +92-55-9200504
• +92-55-9200516
• +92-55-9200592

For a full, updated list of contact numbers and regional offices, check our detailed GEPCO Helpline Numbers guide.

Regional Offices

GEPCO has offices across Gujranwala, Sialkot, Gujrat, and other nearby districts. You can find your area’s office address on the official GEPCO website or on your electricity bill. The head office is located at: GEPCO HQ, 565-A, Model Town, G.T. Road, Gujranwala.

Online Complaint Portal

If you have a complaint, you can use GEPCO’s Customer Complaint Management System (CCMS):

1. Visit the GEPCO website.
2. Fill out the e-complaint form.
3. Submit it and track your complaint’s progress.

You can also register a complaint by SMS at 8118.

Frequently Asked Questions (FAQs)

Conclusion

Getting a new electricity connection from GEPCO is straightforward once you know the right steps. You can apply either online through the ENC portal or offline at your nearest office, and track your progress at any time using your tracking ID.

As of 2026, expect to budget around Rs. 17,500 for a single-phase AMR meter and Rs. 48,256 for a three-phase AMR meter, plus your security deposit and any pole-extension charges if your property is far from the nearest GEPCO pole. Demand notice fees have also increased — domestic notices are now around Rs. 22,500, and commercial notices around Rs. 25,500.

We recommend applying online since it’s faster and more convenient. Keep all your documents ready in advance, double-check your details, and don’t hesitate to call the helpline (118) if you run into any issues. Once your connection is active, don’t forget to check your area’s specific load shedding schedule and try our GEPCO Bill Calculator to estimate your monthly bill, and read our guide on Apna Meter Apni Reading to make sure your future bills stay accurate.